PRIVACY POLICY

We want to be as transparent as possible. That’s why we’re opening up our cookie jar and explaining why we collect cookies. But don’t think for a second we’d be sharing biscuits outside the office – that would never cross our minds. Everything you do on our website, along with the details you share with us when making enquiries, bookings or other requests, stays safely at the top of our cupboard – until it’s time for the annual clear-out. Here’s how it works.

Information about cookies

On this page we collect what are known as cookies. These are small text files placed on your computer, tablet or phone to help our website deliver a better user experience. In general, cookies are used to remember user preferences, store information such as shopping baskets, and provide anonymised tracking data to third-party applications like Google Analytics. Cookies usually make your browsing experience better. If you prefer, you can disable cookies on this and other websites – the most effective way to do this is by disabling cookies in your browser. Check your browser’s help section to find out how to do this for your specific browser. Can’t find it? This website provides guidance for all modern browsers.

 

Who is responsible for the personal data I provide to OLKA Express?

The data controller is OLKA Sportresor AB. We are committed to transparency and openness in accordance with applicable law, and you can easily contact us by phone on +46 31 13 74 00 or by email at [email protected]. Below, you can read more about how we handle your personal data.

What is personal data?

Personal data refers to any type of information that can be linked to you. In other industries, this might include information revealing your genetic, financial, or social identity. For us, it mainly concerns details such as your name and contact information. When booking a trip involving a flight or ferry, we also process personal identity numbers for all travellers.

How does OLKA Express collect my personal data?

Your personal data is never collected without your explicit consent and approval. At the time your data is collected, you are informed about how it will be processed, and you must also agree to its use for the specified purpose. Such purposes may include requests for quotes or travel destinations submitted to us by phone, email, or booking form, or when subscribing to our newsletter. In these cases, we only collect the information necessary to proceed with the stated purpose.

How does OLKA Express process the personal data it collects?

We always process all collected personal data in accordance with applicable legislation. We only process the information for which you have explicitly given your consent, and solely for the specified purpose. Your data will be handled by relevant employees at OLKA Sportresor AB in a manner that ensures your privacy and confidentiality. The information is never shared with third parties unless necessary — for example, when issuing flight tickets or arranging room allocations. In such cases, only essential information is disclosed.

How does OLKA Express store my registered personal data?

We do not store your personal data in any form or for any longer period than is considered reasonable for the purpose or purposes for which it was collected. The length of time may vary and is generally determined by the specific purpose.

What rights do I have regarding my data?

You have the right to withdraw your consent for us to process the personal data you have provided at any time. This also means you may request the correction or deletion of your personal data. Such a request must be made to OLKA Express in writing. Your data will then be corrected or deleted within one month. You also have the right to submit a written request to access the personal information we hold about you. This is free of charge, and as long as your request cannot be considered unfounded or unreasonable, you will receive access to the registered information about you within one month.

Would you like to know more about the General Data Protection Regulation (GDPR)?

On the Swedish Authority for Privacy Protection’s (IMY) website, you can read all about the EU’s data protection reform and what it entails.